McDonalds has come under fire from customers and critics alike over the past week for its $1.25-billion menu item.
The burger chain has been accused of making a number of “disgusting” menu items, and has said the majority of them are in line with the brand’s values.
“McDonalds is committed to being fair to our customers and is committed that no customer is disappointed with a purchase,” the company said in a statement.
“The vast majority of the products on the menu are created to offer value and provide an authentic experience for our customers.”
The chain is expected to release a revised menu item later this week.
“We are always striving to deliver the best experience to our guests and this time around, we believe that our new menu item is in line, but we want to be transparent about what is included to ensure that it reflects our values,” the chain said in an emailed statement.
Critics say the menu item, dubbed the Pussycat Dolls, includes “pussy cats” — a popular item in the chain’s burger lineup.
Critics also point to the “big lol” dolls, which include an object with a head attached to a body.
McDonalds says it wants customers to be able to “make their own choice” about which products they like and which they don’t.
Critics have also pointed out that the chain is offering $5.99 “extra cheese fries” for customers who pay $2.99 for their order.
“These are not a joke.
They are the real deal,” McDonalds CEO Dan Cathy said in December.
Cathy has repeatedly said that he supports the rights of transgender people to use the bathroom of their choice.
The company also released a statement saying it was “reviewing” the menu.